- #Skype for business conversation history location update
- #Skype for business conversation history location windows
However, the request may time out if the user is close to the threshold, because a high item count may also increase processing time. There's a 1000-folder limit for EWS requests. If the user has a high folder count in their mailbox, EWS requests may time out. Outlook must be running and have the user's Exchange email set as the default account. Note If these options are unavailable, they may be restricted by a Group Policy setting or by the client policy that's applied to the Lync user. Make sure that the Save IM conversations in my email Conversation History folder check box is selected. Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Locate Skype for Business/ Lync Client > Options > Personal. Make sure that the client options are configured to save the conversation history: As long as EWS or MAPI shows Status OK, go on to the following troubleshooting steps.
Note The conversation history feature uses EWS to create and save the folder. If neither EWS Information nor MAPI Information show Status OK, the issue is related to Lync or Exchange integration. For information about troubleshooting this issue, see KB 3120929 Lync/Skype for Business client can't connect with Exchange in Office 365 Dedicated/ITAR. To do this, see Skype for Business downloads and updates.ĭetermine whether the Lync client is integrated with Exchange by viewing the client configuration information. Make sure that the Lync client has the most recent update. There are lots of folders in the mailbox. The applicable option is disabled on the client. The Exchange Web Services (EWS) service or MAPI integration fails. This issue occurs for one or more of the following reasons: In Microsoft Office 365 Dedicated/ITAR, you discover that the Lync/Skype for Business conversation history isn't saved in Microsoft Outlook. Under Location, select the Share my location information with other programs I use check box.Microsoft Business Productivity Online Dedicated Microsoft Business Productivity Online Suite Federal More. Use the options under Location to specify whether Skype for Business will share your current location on your contact card and with other Office programs. Clearing these check boxes means that your instant message history and phone call history are not kept. Under Exchange and Outlook integration, select the Save IM conversations in my email Conversation History folder check box or the Save call logs in my email Conversation History folder check box. To save your conversation history or phone call history in Outlook Clear the check box to hide your Out of Office information from all your contacts. To show your Outlook Out of Office information to contacts, select the Show my Out of Office information to contacts in my Friends and Family, Workgroup, and Colleagues privacy relationships check box. To show this information to contacts in your Workgroup, select the Show meeting subject and location to contacts in my Workgroup privacy relationship check box. To specify who can see this information, use the following settings:
#Skype for business conversation history location update
Under Exchange and Outlook integration, select the Update my presence based on my calendar information check box.
Set your Exchange and Outlook integration options To make your presence automatically show when you are in a meeting
#Skype for business conversation history location windows
Under My account, clear the Automatically start the app when I log on to Windows check box. Stop Skype for Business from automatically starting If this option isn’t selected, the Skype for Business icon appears in the Windows notification area (system tray) when Skype for Business starts. Note: If you want the Skype for Business main window to open in front of other open windows when it starts, select the Start the app in the foreground check box.
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